This document contains the terms and conditions that govern the website matterofblackclothing.com.
By using matterofblackclothing.com the user agrees to respect and act upon all the terms and conditions in this document and all other policies on matterofblackclothing.com users who do not accept these terms may be asked by matterofblackclothing.com to refrain from using the site.
matterofblackclothing.com reserves the right to change, remove or replace terms, conditions and policies without notice or warning.
We urge users to check back often and stay up to date on the latest updates and legal issues.
The use and access of matter of black is for personal use only.
We currently only accept payments using mastercard, visa, american express and PayPal.
Payment details are not saved unless requested by the customer and are done on an encrypted, secure server.
However, if information is accessed by a third party not due to negligence on our part – matterofblackclothing.com will not be held responsible.
For assistance with payment methods please contact firstname.lastname@example.org
Once an order has been placed the requested item/s are automatically reserved until the credit card has been charged or the bank transfer has been approved, at which point the customer will receive an email notifying them the order has been accepted with an official receipt of purchase.
In cases of advanced payment for items that will become available in the future the card is charged when placing the order and the item will be reserved until it is available and shipped unless otherwise stated.
In such cases bank transfers need to be carried out within 2 days of placing the order or the product will no longer be reserved.
First use customers paying by credit card might face a slight delay in charges due to an authentication process that’s takes place. In such cases the receipt and final confirmation of the order will be sent to the customer after approval from the bank.
Pricing and charges
We currently only accept orders in euro.
Credit cards will be debited in euro, and thus, due to exchange rates, the final price will be calculated in the applicable exchange rate the day the credit card company processes the transaction.
Shipping costs are country specific and are calculated at checkout when selecting the country to which to ship, different prices may occur. This is as a result of either changes in currency or due to different pricing in different countries.
All orders are processed in euros.
At the beginning of each season, a fixed exchange rate is determined, and is used to determine the estimated price in the local currency. However, when the order is processed, the exchange rate used is the Current exchange rate. For this reason, there may be a difference between the estimated cost, and the cost charged at the time of processing.
When an refund is processed, the exchange rate used is that of the current day. This may also cause a variance in the price payed and the price refunded, due to fluctuating exchange rates.
Sale items and items with reduced prices follow the same regulation as full price items.
Returns and exchange
If a customer is unsatisfied with their order for any reason the item/s in question can be returned to rick owens for an exchange or refund within 10 days of delivery.
We cannot offer exchanges or returns of merchandise that require cites documentation to travel.
For more information on returns and exchanges please refer to our return policy.
In order to gain access to some features of matterofblackclothing.com users are asked to register an account. By registering a user agrees to submit correct and accurate information. We urge users to create a safe and unique password.
This account, with the information given, can be used by the user to easily place orders, manage his information and gain access to useful tools on matterofblackclothing.com
The information given will not be sent to any third parties without permission from the user and will only be used for internal research unless otherwise stated.
If a user thinks his account has been hacked, compromised or used without permission we urge the user to write us at email@example.com so immediate action can be taken in order to keep information private.
In a case where information is accessed by a third party not due to negligence on our part matterofblackclothing.com will not be held responsible.
Visiting, registering and ordering from matterofblackclothing.com is at the sole responsibility of the user.
This site features content that some users may find harmful and offensive, matterofblackclothing.com will not be held responsible in such cases.
matterofblackclothing.com may link to external sites. In doing so matterofblackclothing.com is not responsible for any material found on these sites nor do they reflect the views, thoughts or ideals of matterofblackclothing.com.
Intellectual property rights
Matterofblackclothing.com is operated and acts under Spanish law with the business name MATTER OF BLACK SL; legal headquarters: Plaza Urquinaona 4 attic A 08010 Barcelona, Spain; VAT ID: ESB66784232
If matterofblackclothing.com chose not to take legal action against a user following a breach of the terms and condition on their behalf it does not mean legal action will not be taken if the user commits another act that disregards the site’s terms, conditions or policies, whether the breach is different or not.
Liability and compensation
Matterofblackclothing.com will not be held responsible for any harm, damage or death caused by any service directly or indirectly provided by matterofblackclothing.com or that is caused directly or indirectly by matter of black products, materials or personnel.
Relationship with clients
By viewing, using and/or ordering any item/s or service from matterofblackclothing.com an official legal partnership is not formed between matter of black and the customer.
A delivery contract is made and is dissolved once delivery is done.
Matter of black reserves the right to take legal action against individuals that claim to be in a partnership with MATTER OF BLACK based on services provided by matterofblackclothing.com.